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WHAT DO CLIENTS WANT, NEED & EXPECT?
Pre register now to receive your copy of What Clients Want 2021 Research Summary Report, plus a special bonus offer.
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Over the past two years, life as we all knew it has changed significantly. But in what ways have law firm clients wants, needs and expectations changed?
During August and September 2021, this is exactly what we asked over 700 people from across the UK.
What you will learn
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What is important to clients when choosing a law firm
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What you can do to make it easier for clients
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Which characteristics are important to clients when choosing a law firm
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What clients are looking for online
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What clients want, need and expect from law firms
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What clients feel when dealing with a law firm
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