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Clare Yates
Dec 14, 20222 min read
You Never Get a Second Chance to Make a First Impression
With the ever-increasing reliance upon technology to serve clients, this research tells us there is no substitute for the human touch....
Clare Yates
Jul 30, 20212 min read
Creating Fabulous First Impressions Versus Delivering Outstanding Service
Is it possible to provide a great reception to potential new customers while simultaneously delivering an exceptional service to your...
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