Clare YatesDec 14, 20222 min readYou Never Get a Second Chance to Make a First ImpressionWith the ever-increasing reliance upon technology to serve clients, this research tells us there is no substitute for the human touch....
Clare YatesJul 30, 20212 min readCreating Fabulous First Impressions Versus Delivering Outstanding ServiceIs it possible to provide a great reception to potential new customers while simultaneously delivering an exceptional service to your...