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Jan 172 min read

The good, the bad and the awkward: What clients say about their first impressions of law firms

First impressions are critical, especially for law firms. Clients often approach with high-stakes concerns, looking for more than just...

Dec 6, 20242 min read

The onboarding experience is one that should inspire confidence in your clients but so often provokes confusion. For law firms, it’s the...

Nov 22, 20243 min read

As hybrid work continues to shape the the way we work, law firms in the UK face unique challenges in maintaining productivity,...

Nov 21, 20243 min read

Managing Director of Today's Media, David Opie, is an experienced voice in legal journalism and media. He recently joined the LFMC on our...

Sep 6, 20243 min read

When it comes to legal services, clients aren’t just seeking competence—they want excellent client service, clear communication, and an...

Sep 4, 20242 min read

The Law Firm Marketing Club (LFMC) is excited to announce the upcoming "What Clients Want 2024" research study, marking the fifth...